Privacy Policy
At Restoration Plumbing, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or contact us for plumbing services. By using our site, you agree to the practices described below.
Information We Collect
When you interact with our website, we may collect:
Your name, phone number, and email address
Service-related details you submit
Browsing data such as pages visited, time spent, and device information
Any additional information voluntarily provided through forms
This information helps us provide accurate service, support, and communication.
How We Use Your Information
We use your information to:
Respond to questions, inquiries, or service requests
Provide quotes, follow-up messages, and appointment confirmations
Improve our website’s performance and user experience
Communicate important updates or service-related information
Enhance customer support and internal record keeping
We do not sell or rent your information to any third party.
Phone Number Usage
Commitment to Privacy
Your phone number remains confidential and is not shared with external parties unless legally required or with your clear permission.
Text Message Frequency
We may text you for:
Appointment reminders
Service updates
Follow-up messages
Optional promotional offers
The frequency may vary depending on your requests or activity.
Message & Data Rates
Standard messaging or data charges from your mobile carrier may apply.
You are responsible for any fees associated with receiving text messages.
Cookies & Tracking Technologies
Our website may use cookies to:
Enhance user experience
Understand site traffic and visitor behavior
Improve performance and functionality
Save your preferences for future visits
Cookies do not collect personal data unless you voluntarily provide it.
You can choose to modify, accept, or block cookies through your browser settings.
Disabling cookies may limit some website features but basic functions will still work.
Data Protection & Security
We use appropriate technical and organizational safeguards to protect your data, such as:
Secure servers
Encryption and firewall protection
Limited access given only to authorized personnel
Although we take strong precautions, no online data transmission can be guaranteed 100% secure. We continually update our practices to maintain safety and reliability.
Your Privacy Rights
You have the right to:
Request the information we hold about you
Update or correct your personal details
Request deletion of your information
Opt-out of non-essential communication
Ask how your data is stored and used
We process all requests in accordance with applicable data protection laws.
Sharing of Information
We only share your data with:
Trusted partners assisting with website hosting
Scheduling tools or communication systems we use
Services needed to complete your plumbing project
All partners follow strict privacy and data protection standards.
We never share your information for marketing or sales purposes.
Policy Updates
We may update this Privacy Policy from time to time to meet legal standards or improve our practices. Whenever changes are made, we will update the “Last Updated” date on this page.
Your continued use of our website after updates means you accept the revised policy.
Contact Us
For any questions or concerns about these Terms & Conditions, feel free to contact us:
Email: info@restorationplumbingusa.com
Phone: 937-883-6633